On your first admission day for treatment in our facility, you will immediately feel the warmth and friendliness of our staff. We have provisions to accommodate for new admissions within a day of booking although we advise that people pre-book in advance.
Referrals are recognized from a healthcare professional, the client and a loved one. Our team is prepared to receive you upon arrival once you have confirmed your booking.
Once you arrive at our clinic the first step is to familiarise yourself with the clinical team as well as your surrounding which includes the layout of our facility. In addition to a schedule of therapy meetings, you will be given a welcome pack that will help you get familiar with everything you should know about Sanctuary Lodge and your stay here. If are not able to drive towards our facility on your own, please give us a call.
Our specialist psychiatrist who is skilled in detox will provide a consultation to you during the first 24 hours upon admission.
Your medical and psychological treatment needs will be assessed during this first and important step. A complete detox program will be authorized if needed. This detoxification will then be directed and supervised under rigid official procedures by our healthcare experts.
It's important to note that you have to take with you any prescribed medications you have been taking, and also provide us any information regarding any recent surgery.
A psychiatrist will call attention to any aspects of your treatment that need expert attention and make suggestions. It is very crucial for us to address all your treatment needs during your admission; thus, we'll make sure that any aspect which has been stressed or suggested is included in your personalised treatment programme. Your treatment programme shall be regularly evaluated by our specialists, medical director and staff, to make certain that you are able to obtain quality care possible always.
Our friendly staff will then help you settle in once your assessment has been completed. We fully recognize that this is a very stressful and fearful time for most, but our staff is on hand to offer advice and reassurance at all times.